Privacy Policy

Introduction

AdelRidE Chauffeur Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Make a booking or reservation
• Create an account
• Sign up for our newsletter
• Contact our customer service
• Participate in promotions or surveys

This information may include:

• Name, email address, phone number
• Billing and payment information
• Pickup and drop-off locations
• Travel preferences and special requirements
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referral sources

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our services
• Process and complete transactions
• Send administrative information, such as booking confirmations
• Respond to inquiries and customer service requests
• Send marketing and promotional communications (with your consent)
• Improve our website and services
• Analyze user behavior and trends
• Protect against fraudulent or unauthorized transactions

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us provide you with a better browsing experience.

The types of cookies we use include:

• Essential cookies: Necessary for the website to function properly
• Analytical cookies: Help us understand how visitors interact with our website
• Functional cookies: Remember your preferences and settings
• Marketing cookies: Track your browsing habits to deliver targeted advertising

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processors
• Cloud storage providers
• Email service providers
• Analytics services
• Customer support services

These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing of your information
• Data portability: Request transfer of your information to another organization
• Objection: Object to processing of your personal information
• Withdraw consent: Withdraw consent where we rely on consent to process your information

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@adelride.com.au

Phone: +1 (234) 567-890

Address: 123 Adelaide Street, Adelaide, SA 5000, Australia